Resources to support homelessness services increase digital inclusion among the people they work with. Includes guidance on peer mentoring, sample lesson plans and case studies.
Reboot UK: increasing digital inclusion
Digital skills are a key part of social inclusion. Being able to connect with friends and family, find information about services, pursue hobbies and interests, and use services like banking and job search all have significant benefits, practically and emotionally.
Reboot UK started in 2016 as a 'test and learn' project. Led by Good Things Foundation, it explored peer mentoring and a range of digital skills interventions to get people online. The focus was on groups that are at high risk of exclusion, whether through homelessness (Homeless Link), because of their mental health (Mind) or as a result of caring for disabled children (Family Fund). You can read the year one evaluation report from Good Things Foundation here.
These resources were created by our partners Cathedral Archer Project in Sheffield and Evolve Housing + Support in London, to help other services adopt the Reboot model as part of their work and learning activities.
We are currently delivering the third phase of Reboot UK with partners Evolve Housing + Support, St Mungo's, Connection at St Martin's, Elim Connect, Inspiring Change Manchester, CoLab Exeter and the Foxton Centre to extend our learning on effective digital support.
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Lisa is managing the Ending Women’s Homelessness and Housing First grant programmes. Lisa has previously worked on a number of Homeless Link projects, including Reboot, Day Centres Project, Homelessness Transition Fund and PLUS Project.
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Embedding Psychologically Informed Environment (PIE) and the Trauma Informed Care (TIC) principles in an organisation
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