Education, Training and Employment (ETE)

Tuesday, 28 January 2020
Two-day course | Manchester

Support your clients to move forward and access education, training and employment through practical tools, coaching and motivational strengths-based approaches.

At a glance

Course type: Practical
Who should attend? Front line support workers, Managers

Click here for full course details or to book an in-house session for you and your colleagues

For many people, gaining access to training and employment is the key to moving on from homelessness and ultimately in becoming independent. However, people experiencing homelessness often face numerous barriers to taking these positive steps. This 2-day course will help you to support your clients to overcome these barriers and access work, education or training. You will develop practical skills and knowledge, coaching tools and the confidence you need to empower your clients to take risks, step out of their comfort zones and support them through the challenges and changes this presents.

Who is this course for?

It is suitable for managers and frontline staff in the homelessness and supported housing sector, who want to update their skills.

What will you learn? 

Day one 

  • Identify the needs and barriers of people experiencing homelessness in relation to education, training and employment 
  • Gain practical tools, strategies and activity ideas that can help your clients overcome barriers, increase motivation and achieve their goals
  • Understand the importance of signposting and share team knowledge
  • Be able to support your clients practically with CV writing, job applications, job searching and interview techniques

Day two 

  • Define what your role is in relation to supporting clients, building ambition and encouraging steps towards independence
  • Understand the differences between advice, information & guidance compared to using a coaching approach
  • Practice and utilise transformational coaching tools and communication approaches to challenge, motivate and encourage your clients
  • Identify what “work readiness” and “in-work support” could look like

Note: Following the training, each delegate will receive a pack with CV and Mock Interview templates and Transformational Coaching Tools that they can use with their clients.


St Thomas Centre, Ardwick Green North, Manchester, M12 6FZ


Member - £230

Associate member - £260

Non-member - £320

Book your place