This briefing for homelessness services is an introduction and resource list for staff who might be new to thinking about the personal and sexual identity of the people they support, and who want to develop their understanding of good practice in service delivery for people who identify with being LGBTQ+.
Supporting LGBTQ+ people
Service providers are not always aware of the sexuality or gender identity of the people they support, and might not understand their needs. As a result, LGBTQ+ individuals can struggle to get the right support, delaying their progression out of homelessness and increasing the likelihood of their needs becoming more complex.
This introduction is written for staff who are new to LGBTQ+ issues, and includes links to specialist agencies and resources to help you develop service provision tailored to individuals' needs.
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Innovation and good practice project manager
Patrick is an Innovation and Good Practice Project Manager, working on a range of innovation projects across the homelessness sector. Previously coordinated the Strategic Alliance on Migrant Destitution (SAMD) project on behalf of Homeless Link.